Get help with Clark.

Questions, billing, a task that did not finish, or a data request: reach a human by email at [email protected] and we will sort it out.

Contact us and quick answers to common questions.

• Account & sign-in

  Trouble signing in with Apple or Google, or getting into your account? Email us from the address on your account and we will help you get back in.

• Billing & subscriptions

  Subscriptions bought in the app are billed by Apple or Google. You can view, change, or cancel a plan anytime in your device store settings. For receipts, refunds, or plan questions, write to [email protected].

• A task did not finish

  Open the run in your inbox to see what Clark did and where it stopped, then send the task to [email protected] and we will look into it. Many stalls are a sign-in or permission step on a site Clark was working on.

• Your data, privacy & deletion

  You can delete a conversation anytime, and it is purged from our systems within 30 days. To request a copy or full deletion of your data, contact [email protected]. See the Privacy Policy for the full details.

• Report a bug or request a feature

  Tell us what you expected and what actually happened. A screenshot and the rough time it occurred help us track it down fast. Feature ideas are welcome at [email protected].