Get help with Clark.
Questions, billing, a task that did not finish, or a data request: reach a human by email at [email protected] and we will sort it out.
Contact us and quick answers to common questions.
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Account & sign-in
Trouble signing in with Apple or Google, or getting into your account? Email us from the address on your account and we will help you get back in.
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Billing & subscriptions
Subscriptions bought in the app are billed by Apple or Google. You can view, change, or cancel a plan anytime in your device store settings. For receipts, refunds, or plan questions, write to [email protected].
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A task did not finish
Open the run in your inbox to see what Clark did and where it stopped, then send the task to [email protected] and we will look into it. Many stalls are a sign-in or permission step on a site Clark was working on.
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Your data, privacy & deletion
You can delete a conversation anytime, and it is purged from our systems within 30 days. To request a copy or full deletion of your data, contact [email protected]. See the Privacy Policy for the full details.
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Report a bug or request a feature
Tell us what you expected and what actually happened. A screenshot and the rough time it occurred help us track it down fast. Feature ideas are welcome at [email protected].
Sorted?
Point Clark at the next task.